We want you to be completely happy with your purchase from Used By God. If you encounter any issue with your order, we will do our best to make it right.
Shipping:
We offer Free Shipping on orders over $35. If order isn't over $35, flat rate shipping fee for all orders is $3.99.
Our Guarantee:
Our hope is that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for free returns or exchanges within 30 days from the original shipping date.
To be eligible for a return, your item must be unworn/unused and in the same condition that you received it.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
Face masks are not eligible to be returned or exchanged due to the nature of this item.
